Ordered premium traffic but not delivered

Hi, I ordered premium traffic but have had none. In my dashboard it also says i need to top up my premium balance, even though i have just paid.

It is also saying 5000 visits delivered but this is not the case

Where is our traffic please?

Please contact our customer support with your account id.

I want a refund, you have taken my money but bot provided anything

Even for a refund we need to know your account id.
The email you have here in the profile is not connected to any of the accounts we have.
Please contact with our customer support.

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